Potterton is part of Baxi and the Baxi Heating family, meaning that as a Potterton customer you can benefit from Baxi's extensive customer support services. Whatever you need, our support team is never more than a phone call away.
Our UK customer contact centre and nationwide network of Gas Safe registered engineers are here to help.
Call 0344 871 1545*
Our UK customer contact centre and nationwide network of Gas Safe registered engineers are here to help, whether you require a boiler service or repair.
If you are a Gas Safe registered installer, our technical helpline provides skilled technical support and advice when you need it. While you are working on a boiler in a home, our team of experts can stand in front of the same model of boiler, see what you can see and talk you through until you have resolved your issue and are happy.
We will provide expert support, whenever you need it, from the very start of your project, through installation and commissioning, and then for the lifetime of your boiler.
Monday to Friday: 8am-6pm
Bank Holidays including Christmas and New Year: 8.30am-2pm
* Calls to 03 numbers will cost the same as calls to standard landline numbers, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.